Returns

Returns & Refunds

We want you to love your VUGZ gear as much as we do.

If something isn’t right, here’s how we handle returns and refunds.

Eligibility

We accept returns within 7 days of receiving your order.

To qualify for a refund, the item must be faulty, damaged, or incorrect.

Unfortunately, we cannot accept returns or exchanges for:

• Items not in their original condition

• Products without original tags or packaging

• Change-of-mind purchases

How to Request a Return

If your item is faulty, damaged, or you received the wrong product, please contact us within 7 days of delivery:
📧 Evange@vugzapparel.com

Include your order number, a description of the issue, and clear photos of the product so our team can review it quickly.

Shipping Costs

Customers are responsible for the cost of return shipping unless the item is confirmed as faulty or incorrect.

Note

All refunds are processed back to the original payment method once your return has been inspected and approved.

Please allow up to 7–10 business days for your refund to appear, depending on your payment provider.